What Sparta Automotive Service Consumers Should Know

Posted in Service Standards on May 17, 2020

There are some things drivers should know about Sparta car service and repair. First and foremost, Charlie's Fast Lube Sparta cares about you and your family's safety. And we really appreciate your business. Charlie's Fast Lube Sparta in Sparta wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Charlie's Fast Lube Sparta need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time in Illinois, and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. Average consumers in Sparta may not realize the business and environmental regulations Charlie's Fast Lube Sparta must comply with. Of course that costs money, too. Like any Illinois business, overhead is a big factor.

When you go into your favorite Sparta area restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your friends.

It's the same for Charlie's Fast Lube Sparta. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a Illinois automotive business.

Contact Charlie's Fast Lube Sparta to learn more about our extensive auto service training.
You can find us at:
Charlie's Fast Lube Sparta
10 Northtown Drive
Sparta, Illinois 62286
618-443-6112
http://charliesfastlubesparta.autotipsblog.com

At Charlie's Fast Lube Sparta, we love to see our Sparta customers whenever they come in, but we would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. We want to work together with you to avoid breakdowns. Tell your friends and family to come in for their scheduled maintenance too. That lowers our marketing costs and helps keep labor rates down. That's good for everyone in Sparta.