Do you have a Clue (Get the Most Out of a Service Visit)
June 29, 2025
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Charlie's Fast Lube Sparta
10 Northtown Drive
Sparta, Illinois 62286
618-443-6112
http://www.charliesfastlubesparta.com
Need Service?
More articles from Charlie's Fast Lube Sparta
Busted! Air Conditioning (Air Conditioning Maintenance)
June 23, 2025
Your vehicle's air conditioning is something you count on when the weather heats up. But there's bound to be a day when you turn it on and one of these things happens: Only warm air blows out Cold air starts blowing out but then it turns warm on its own It's not blowing air at all It blows smel... More
Bump in the Road (Alignment)
June 16, 2025
There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better. "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience... More
Give me a Brake (Light)!
June 9, 2025
If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things. It could be som... More